Turn Your Messaging Solution into a Revenue Stream with Salla
Make passive income by creating customizable apps and themes for over 60,000 Salla E-commerce Platform Merchants in Saudi Arabia
Salla Communication Apps give developers and service providers the opportunity to integrate their messaging solutions with thousands of merchants on Salla. Whether you offer SMS, Email, WhatsApp, marketing automation, or customer engagement services, you can build an app that helps merchants communicate with their customers while creating a new revenue stream for your business.
By joining the Salla ecosystem, you can reach a growing ecommerce market, offer your services directly to merchants, and monetize your solution through app subscriptions and usage-based services. Salla's Communication Apps framework makes it easy to connect your platform to merchant stores and automate message delivery based on store events and customer actions.
This guide walks you through the complete process of creating a Communication App using the Salla Partners Portal. You'll learn how to configure your app, set up supported communication channels, and connect store events that trigger messages. By the end of this guide, you'll be ready to launch your communication solution on Salla and start serving merchants across the platform.
To start, login to Salla Partners App and click on My Apps menu item
This will redirect you to the My Apps page where you can display the Apps linked to your account and create a new App.
Create communication App
Create a communication App by clicking on + Create New App, this will open the Create App form where you can choose the App type. Choose the Public App type then click on Continue
You will be redirected to the Create App page where you can fill in the App details.
Fill in the basic app information and choose the Communication App Category.
After completing the form click on the Create App button.
This will take you to the App Details page where you can fill in the App details, follow this article for a step-by-step guide.
Set up SMS Communication App
After creating the communication app you will need to set it up according to the SMS App needs, scroll down to the Store Events in Webhooks/Notifications section and click on Add Events.
A pop-up page will display the Store Events list, here you can click on the Communication event and choose the Communication Sms Send event then click Save.
After that scroll further down to the Supported Feature section and click on the Supported Feature button.
Then choose the features supported by your App and click Save.
Checklist for SMS Communication Apps
Set the Store Events and choose Communication Sms Send
Set up the supported features and choose either or both Local or International Sms
Set up Email communication App
After creating the communication app you will need to set it up according to the SMS App needs, scroll down to the Store Events in Webhooks/Notifications section and click on Add Events.
A pop-up page will display the Store Events list, here you can click on the Communication then tick the Communication Email Send option.
After that scroll further down to the Supported Feature section and click on the Supported Feature button.
Then choose the features supported by your App and click Save.
Check list for Email Communication App
Set the Store Events and choose Communication Email Send
Set up the supported features and choose Email
Set up Whatsapp communication App
After creating the communication app you will need to set it up according to the SMS App needs, scroll down to the Store Events in Webhooks/Notifications section and click on Add Events.
A pop-up page will display the Store Events list, here you can click on the Communication
After that scroll further down to the Supported Feature section and click on the Supported Feature button.
Then choose the features supported by your App and click Save.
Check list for Whatsapp Communication App
Set the Store Events and choose Communication Whatsapp Send
Set up the supported features and choose Whatsapp
By following this guide, you can successfully create and configure SMS, Email, and WhatsApp communication Apps through the Salla Partners Portal. Once your App is created, make sure to correctly set up the required store events and supported features based on the communication type you choose. Proper configuration ensures seamless message delivery and allows merchants to fully benefit from your communication App. For more detailed configuration steps, always refer to the related setup article to ensure your App is ready for use.
